Leadership & Serving Commitments - Grace Kids Handbook & Training Manual

Please read the following closely and initial or sign your name after each section. 

The purpose of these guidelines are to promote integrity, safety, and clarity with respect to volunteers of Grace Church San Diego who are involved in any capacity in Grace Church San Diego’s ministry. By initialing each section and signing below, you agree that you have read these guidelines and that you will seek to abide by them for the duration of your involvement in any capacity here at Grace Church San Diego. 

**Initials Below**

Our lives, not just our words, are our witness to the world of the hope we have in Christ. The lifestyles we choose to live serves as a representation of what we truly believe. Therefore, who we are at church and who we are elsewhere should not contradict each other. The goal of a Christ-follower is not perfection, rather, the goal is in following Christ we allow Him to shape our life. We don’t expect that you never make a mistake concerning the items below. Rather we expect that you are honest and teachable when you do make a mistake. We are a restoring church meaning we work with people who have made mistakes if they are willing to grow. Volunteers will be teachable, submitting to God’s word as the final authority. We exist to create safe communities where imperfect people grow. By seeking to follow the guidelines below we will help to establish these communities. Col. 3:23, 24 – Whatever you do, work at it with all your heart, as working for the Lord, not for men . . . It is the Lord Christ you are serving. 1 Cor. 8:9 – Be careful, however that the exercise of your freedom does not become a stumbling block to the weak. 2 Cor. 6:3 – We put no stumbling block in anyone’s path, so that our ministry will not be discredited. 1 Timothy 3:1 – if anyone sets his heart on being an overseer, he desires a noble task. the overseer must be above reproach.

**Initials Below**

We believe as a church that anything outside of God's design is called to be crucified and laid down at His feet. This includes things such as pride, greed, anger, lust, and sexuality. Volunteers will conform to the highest standards of sexual morality and conduct. In their work with Grace Church San Diego and in their private lives, staff, leaders and volunteers will not engage in sexual misconduct, including but not limited to (1) living with a boyfriend/girlfriend or future spouse before marriage (2) entering into same sex marriage or same sex relationships (3) sexual intercourse with any person outside of marriage or actively pursuing homosexual relationships (4) sexual relations or activities which constitute sexual offenses as defined by law, or (5) any other sexual relations or activities that are contrary to the theological and moral affirmations of Grace Church San Diego including viewing pornography and online sexual relationships outside of marriage (6) any inappropriate touching of a child or speaking to a child that could be construed in any way as sexual or abusive.

**Initials Below**

Volunteers will not use, possess or sell illegal drugs at any time. 

**Initials Below**

We are a casual Southern California church, but please be aware that how you dress and speak sets an example. It also sends a message to the people with whom you interact. Volunteers recognize that if dress and speech becomes an issue it may lead to a conversation.

**Initials Below**

Volunteers will make sure that all public social media venues (Facebook, Instagram, Twitter, blogs, etc) reflect living according to the calling that Christ has on a Christian’s life. Volunteers will not seek to divide the body of Christ through argumentative use of social media but will save those conversations to be expressed in person.

**Initials Below**

Please type your name below.

Grace Kid’s Ministry Adult/Child Policy

For the safety of each child attending Grace Kids Ministry, for the safety of our volunteers and for the protection of our church, Grace Church San Diego, each person working in any Children’s Ministry department (Nursery-5th grade) must have an Application For Children’s Ministry completed and approved by ministerial staff and on file at Grace. Each volunteer must be familiar with and agree to abide by the Grace Kid’s Ministry Adult/Child policy:   Grace Kids Volunteer Requirements I. General Policy Involving Grace Kids Ministry Adult/Child Interaction   a. All classrooms must include two adults. No adult should ever be alone with any child   b. There is to be No physical contact for disciplinary reasons (spanking, pinching, etc.). All discipline should follow guidelines outlined in the Discipline Procedures.   c. There is to be No physical contact with private parts of any child or adult. No physical contact includes: children sitting in an adult’s lap, no stroking of the child, no front hugs, no children hanging onto adults, no picking up of children in the Elementary classrooms. If a child initiates any of these physical contacts immediately but gently remove the child. Our goal is for our children to become involved in the classroom activities as soon as possible.   d. Any observation of inappropriate physical contact must be reported to a Children’s Director.   e. Parents and Children’s Ministry Staff are to be notified as soon as possible in the case of any accident, illness, physical distress or emotional trauma of any kind to any child, and a Concern/Incident Card completed and turned in.   f. Any parental complaints about suspected or alleged mistreatment/abuse of their child are to be reported to a Children’s Director immediately.   g. There is to be no administration of any medication or remedies to children at Grace Kids Ministry. Minor injuries may be attended to by volunteers, including the cleaning with soap and bandaging of minor cuts, etc. ANY injury or illness requires the completion of an incident report, turned in to Children’s Director.. There is a First Aid Station located by the checkin station (next to the boys restrooms) All head injuries must be reported immediately to a staff member.   h. If a parent is needed, the child will remain in the classroom and the parent will be contacted to come to the room by a staff member.   i. There is to be no photography or audio taping of any children without permission from the child’s parent(s) and the Children’s Director.   j. All Grace Kid’s volunteers must complete all application and screening requirements, and receive approval from the Children’s Director, before assuming responsibility and care of children.   k. Each elementary age child left in the care of Grace Kids is to be signed in according to the appropriate guidelines. It is essential that no child be picked up without the matching badge being verified. Each badge must be checked at every check out time.   l. No child is to be left alone at any time for any reason while under the care and supervision of the Grace Kids Ministry team. Any incident with a child or volunteer must be reported immediately to a Children’s Director who will notify parents and the incident will be documented within 24 hours.   II. Bathroom Policy   a. Children using the restroom should include the following:   Elementary - Children in 4th or 5th grade are allowed to use the restroom alone with an adult's permission and a bathroom pass. Children must go one at a time. In the case the adult in charge needs to check on the child they must remain outside the restroom and call the child. Pre-K through 3rd grade— An adult should walk the child to bathroom wait outside of the bathroom. Boys and girls must use separate restrooms. If a Pre-k Child needs assistance leave the stall open and have another adult nearby(only women can assist, men cannot go into the girls or boys restroom). Encourage them to use the restroom on their own. At no time may a team member be alone with a child in a stall.   b. Rule of 3: No adult is to be alone with any child at any time. If assistance is needed two adults or an adult plus 2 children must be present. III. Child Abuse Policy   a. It is our intent to follow state regulations in the reporting of child abuse. If any Grace team member suspects that a child is being physically abused, sexually abused, or harmfully neglected, this concern should be reported immediately to a Children’s Director. There should be NO DISCUSSION of the concern among anyone else. b. By law, any suspected cases of abuse must be reported to authorities. In such cases, the appropriate staff from Grace Church San Diego will work closely with the family and any of the helping agencies involved. Our desire is to provide protection for any children, and support for the family. c. Any suspected or alleged child abuse by staff or volunteer can result in temporary or permanent removal from ministry, pending the outcome of an investigation 

Guidelines and Procedures for serving with Grace Kids

Scheduling
-Your initial training will be done in the classroom during Sunday service. The lead in your room will help get you set up and prepared for service. The lead will also be your go to for any questions you have throughout your initial training. The intention for this initial training is for you to see how the classroom is run and give you the opportunity to find the age group that is best suitable to you.
-When the director brings you on the team, you will get a welcome email from the Planning Center, the website we use for scheduling. When you receive the welcome email it will be important for you to go on to the Planning Center and create an account for you to use.
Monthly schedules will go out before the start of each month via the Planning Center. This is where you will go each month to accept or deny your serving dates. By doing this as soon as the schedule goes out, it allows more time to find replacements for your serving time. You will also be able to block out dates. This helps the director to know if you plan to be out of town or have other commitments.
-A weekly email will also be sent Thursday or Friday before the weekend you are serving. This email will have updates as well as all the team members that will be serving that weekend.
Arrival time should always be 30 minutes before the service starts. This allows for our team meeting as well as time for everyone to get in place and be ready to welcome families.
Statistics show that a person going to a new church will arrive 20-25 minutes before the service starts to find their way around. We want to make sure that we reach this group of people. A warm welcoming face is better than a scattered unprepared face.


Check In/ Check Out
Safety and security are very important here at Grace Kids. We have taken careful measures to ensure all kids areas are safe and secure. There are many important policies to know and understand for your own safety and the safety of the children in your care. The peace of mind for parents leaving their children is very important and the safety and security of all Grace Kids is our top priority.


FOR CHECK IN
All children will be checked in at the Welcome Station. Here, they will be given two stickers. One sticker goes on the child (front or back of their shirt) and the other one is for the parent claim code.
Once the family arrives at the door, write the child's name, phone number, and claim number on a paper roster.
All children must be brought to the appropriate age level room where they will remain until picked up by a parent or guardian (unless moved to another room by the Ministry Director)
In the event that the Welcome Station is closed, families will come directly to the classroom door. Once there, the leader will write the child's name, phone number, and claim code on the roster. Leader must then handwrite a name tag and give the parent pre-printed claim code.




FOR CHECK OUT
Parents are asked to come to the classroom door for check out. The parent must present the claim code. Volunteers will match this claim code with the code that is on the Classroom Roster.
If no ticket/claim code is available another form of identification must be checked by the Children’s Director. If possible call the phone number on the claim code to match to the parent for pickup.
UNDER NO CIRCUMSTANCE DO YOU RELEASE A CHILD TO ANY ADULT WITHOUT PROPER CLAIM CODES, contacting the director or matching the phone number.
Children are not permitted to leave the room alone to find their parents. If a parent/guardian does not come to pick-up their child, notify the Children’s Director immediately.

Diaper Changing Policy
All diaper changes must be done by a FEMALE team member.
Use latex free gloves when changing diapers.
Once you are finished with the changing table,use the provided cleaner. Table must be cleaned and gloves changed between children.
Diapers should be placed in a disposable baggie and discarded in the trash.
Diaper changes are done as needed and not a ā€œmust doā€ at every service. (Please check with parents at drop-off if the child has a clean diaper. There are extra diapers in the classroom. Please get a verbal ok from parents if we are allowed to use these if they have not provided one.

Discipline Procedures
It is the ultimate goal to provide a fun, caring and nutritious environment where kids feel safe as they explore and grow in their faith. Occasional mild disruptive behavior is to be expected, however, continuously disruptive behavior is distracting and takes away from the learning of the other children and the behavior must be addressed by the Lead.

It is our responsibility to correct behavior with an outpouring of God’s love within a structure of rules that ultimately ensures a fun and safe environment for all the children in our program.

We love using a positive reward system! Volunteers should use music cues and creative phrases to get the children’s attention (ex. 1,2,3, eyes on me…. Children respond 1, 2, eyes on you) For younger children, there can be positive rewards like stickers or stamps.

Volunteers will communicate clearly expectations for the children at the beginning of each service, before a transition, or when an inappropriate behavior occurs.
Children can be given a verbal warning to stop a specific behavior that is considered disrespectful, dangerous, or disruptive.

If the behavior is repeated, the child should be gently directed away from the situation, at which time the team volunteer will ask the child how they can make a better choice next time.
If the behavior is repeated a 3rd time, the leader will let the child know that this will be discussed with the parent/guardian at pick-up. If the behavior persists beyond, the parent must be called to pick up the child.

Violent behavior, throwing items, hitting, or biting is NOT tolerated.
If a child under 36 months exhibits this type of behavior he/she needs to be told ā€œbe gentleā€ and will require one on one supervision to ensure the other children’s safety. If the behavior is consistent, the parent will be called immediately to pick up the child.
If a child is 3 or older this type of behavior is not tolerated. The parent will be called immediately to pick up the child.


First Aid and Emergency Procedures
*Walkie Talkie Protocol posted in room to follow for emergencies!

Being prepared to handle injuries or emergencies is extremely important as we can never predict if or when someone gets hurt, we have a natural disaster or other emergency. We must be calm and collected and follow the proper procedures to ensure the safety of the children in our care. Please follow the procedures below:

In case of a minor injury (visible bump, bite, scratch, or cut)
First Aid Station is located next to the boys bathroom and Check-In Station
Assess the situation and have them sit down and rest.
Apply ice pack if needed
Apply band-aid if needed
DO NOT APPLY ointment or administer medication of any kind.
Complete Ouch Report. (Have parent sign at pick-up)

In case of a series injury ( major fall, broken limb, etc)
Call 9-1-1 if necessary (child is unresponsive)
Notify Child Director Immediately/safety team
ONLY THE DIRECTOR WILL NOTIFY PARENT
While one leader stays with the child, the other leader should take all children out and join the next level classroom.
Director will meet with Parent to discuss event and have parent sign Ouch Report

In case of a natural disaster, fire, etc.
Grab Classroom Roster and get all volunteers and children out of the building at the emergency exits. Both of our exits have stairs. May need to carry small children.
Assess the situation and stabilize any injured children or adults. Have them sit down and rest until help arrives.
Stay with children in a ā€œsafe zoneā€ until emergency personnel arrive. Parents may retrieve children. This may be a stressful situation, make sure that you follow the claim code checkout procedure.

In the event of an active shooter.
If safe and possible, exit the building immediately.
Move away from the threat as quickly as possible.
If not, barricade the door. Turn off all lights. Hide all children and adults if able. The Children's Director or Lead will lock the main entrance door to the kids area and move furniture in front of the door.
Remain out of sight and quiet.
Call 9-1-1 and wait for help

Classroom Schedule
*posted in classroom; all lessons and activities sent out week prior to teaching



All Hands Weekends/Events:
Special Events at Grace is a time when we have a larger than normal group of kids. These are times when we have a large number of new guests as well. This is when we get the chance to reach the kids that only come to church on special occasions. This could include Easter, Christmas, Worship Nights, etc. These services are named ALL HANDS. The idea is that all volunteers are requested to serve.


Please type your name below.